How long does shipping take?
Most orders ship from our US warehouse and arrive in 5–10 business days, with tracking emailed automatically.
Is the moving ball safe to leave with my dog?
It's built for supervised-to-normal play and auto-rests when idle. As with any toy, check it over time and replace if heavily chewed — no toy is indestructible.
What size dog is it for?
The interactive ball suits most small-to-large dogs; very strong chewers should be supervised. Plush toys are best for gentle-to-moderate chewers.
What if my dog doesn't like it?
30-day happy-tail guarantee — if it's not a hit, email us for a refund. No interrogation.
Do you ship outside the US?
We currently ship within the United States only.
How do I reach a human?
Email support@barkparcel.com — a real dog person replies within one business day.